This Privacy Policy explains what information Grand View Health collects, how the collected information is used, and what choices users have regarding their personal information. By using the Grand View Health website, the user agrees to accept the Website Privacy Policy. This Privacy Policy only pertains to Grand View Health websites. Policies regarding patient information are found in the HIPAA Privacy Notice page.

COLLECTION AND USE OF INFORMATION

Grand View Health collects the following information from users:

• IP Addresses –The IP Addresses of all visitors to the Grand View Health website may be logged and collected. This information is logged and collected so that Grand View Health can properly manage its systems and monitor how its sites are being used by visitors. A user’s IP address may be associated with records containing personal information.
• Personal Information of users which information may include names, addresses, and/or telephone numbers.

If a user provides to Grand View Health any personal information relating to other individuals, the user represents that he or she maintains the authority to provide such information on behalf of another for use in accordance with this Privacy Policy. By submitting personal information to Grand View Health, the user grants to Grand View Health, and its third-party agents, the right to use, monitor, or store the information provided in connection with the operation of this website.

USE OF INFORMATION

Grand View Health utilizes information provided by the users to fulfill online requests, to process credit card payments, to respond to inquiries, and in other manners as permitted and required by applicable law. We encrypt billing, class and enrollment information.

User information may be utilized in manners which include, but are not limited to, the following:

• To assist in improving the services offered by Grand View Health;
• To personalize user experiences and to inform the user about services or treatments in which an interest has been indicated;
• To respond to user inquiries;
• To improve customer service;
• To administer a promotion, survey, or other site feature;
• To communicate and explain changes to our Privacy Policy, HIPAA Privacy Notice; and Legal Disclaimers
• To establish, maintain and manage user accounts; and
• To identify users on the website and to monitor how the website is used.

User information will only be provided to those individuals or third parties who require such information for the completion of a designated task.

SECURITY OF DATA

Grand View Health makes every reasonable effort to ensure that personal information remains secure. Grand View Health attempts to prevent unauthorized access of personal information through the use of secure firewalls and other security technologies, including Hyper Text Transfer Protocol Secure (HTTPS) technology.

Grand View Health endeavors to protect personal user information. However, Grand View Health cannot warrant or guarantee the security of any information transmitted through online applications or forms. The user provides any and all information at the risk of the user. Inquiries submitted by users may be discarded or archived depending upon the nature of the communication. As an alternative to providing personal information online, users may contact Grand View Health at (215) 453-4300.

ONLINE FORMS

Forms provided on Grand View Health’s website include newsletter sign-ups, appointment scheduling requests, general inquiries, and payment options. The information required to complete each inquiry or transaction is noted on each form. Although security measures are employed to protect the transmission of information, Grand View Health is not responsible should an unauthorized party gain access to confidential information shared by a user.

NEWSLETTER / PRESS RELEASE/ NOTIFICATION SUBSCRIPTIONS

If a user subscribes to a newsletter, periodical, press release, or other notice published by Grand View Health and distributed by email or RSS feed, Grand View Health or its authorized third party service provider will maintain the user’s email address in a private distribution list unless and until the user elects to unsubscribe from such notifications.

EMAIL INFORMATION

Grand View Health may request personal information from users in order to deliver materials requested by the user or to respond to information requests initiated by the user. Grand View Health keeps personal information on file but does not share, sell, license, or transmit this information to third parties or external vendors, except as set forth in this policy, and unless required to do so by law or in order to provide services to the user. Users are hereby advised that email is considered to be a non-secure form of communication that may be viewed or accessed by others without the knowledge or permission of the user. Grand View Health recommends that users do not utilize email to communicate any information that the user considers to be confidential.

COOKIES

The Grand View Health website uses “cookies” and other data collection technologies to track the number of times the website has been accessed and obtain information about users. Cookies are small files that can be transferred to a user’s computer by a website. Cookies may be used to monitor how often a user visits a website and what activities are engaged in by the user while on the website. This information may be used to assist Grand View Health in monitoring how its site is used and to help improve the website. Information about the activity of individual users is also collected. For those users who have subscribed to receive notifications, publications, or updates via email, reports may contain personal information.

Many Internet browsers automatically accept cookies, but users may set their browser to refuse cookies or to alert the user when a cookie is being transmitted to the user’s computer. Users may access the information other Grand View Health website without enabling or accepting cookies.

LOGIN/ PASSWORDS

Some sections of the Grand View Health website may require login identifiers and/or passwords. The user is responsible for taking reasonable steps to ensure that no unauthorized person has access to the user’s passwords or account information. The user maintains the sole responsibility to control the use of login information and passwords, to authorize, to monitor, and to control the use of the user’s website account and password and to inform Grand View Health promptly of any need to deactivate a password or account.

THIRD PARTY VENDORS/CONTENT PROVIDERS

Grand View Health never shares any personal information provided by a user when requesting information from third parties, except as required by law or in order to provide services requested by the user. Grand View Health may engage reputable third party vendors to provide services to help manage the website, manage its database, send email communications, provide content and information, and to interact better with patients, users, and visitors.

EXTERNAL LINKS

This website privacy policy applies only to Grand View Health’s website. In order to provide website users with other helpful information, the Grand View Health website contains links to other websites. However, Grand View Health maintains no authority over the websites of external organizations and this Privacy Policy does not apply to external sites that are provided as links. Users are encouraged to read the Privacy Policy on any external websites before providing any personal information therein.

CHANGES TO THIS POLICY

Grand View Health maintains the right to change or update this Website Privacy Policy at any time without notice. Users are advised to review this policy periodically to keep informed of any changes. If a user has any questions or concerns about this Privacy Policy or concerns about how Grand View Health uses, protects, or collects personal information, please contact Grand View Health at (215)453-4300.

Effective date: March 2016.